Workplace issues

CCA contractual issues


CCA Resource Guide

The NALC City Carrier Assistant Resource Guide was created to assist both new CCAs and experienced CCAs alike. It thoroughly covers the letter carrier job and the rights and benefits afforded to CCAs. The guide also provides information and guidance for CCAs during the process of conversion to career status.

NALC and USPS settle two national-level cases

Under M-01894 (July 27, 2018), NALC and the Postal Service have settled national-level case Q16N-4Q-C 17638150 concerning the effective date of the CCA holiday provisions of Article 11.8 of the 2016 National Agreement.  This settlement provides that employees who remain on the rolls as either a CCA or career letter carrier who were on the rolls as a CCA on Christmas Day 2016, New Year’s Day 2017, Memorial Day 2017, and Independence Day 2017 will be paid for these holidays.

Under M-01892 (July 27, 2018), NALC and USPS have settled national-level case Q16N-4Q-C 18034102 concerning the Postal Service hiring CCAs above the contractual caps.  The settlement provides that all CCAs in all size offices with at least 30 months of relative standing on September 1, 2018, will be converted to career status within 60 days of the signing of the agreement on July 27, 2018.

MOU reached on probationary period for newly converted employees

CCAs who are converted to career status during appointments as CCAs or directly after a five-day break in service will not serve a probationary period as career employees, provided they have successfully served a 360-day appointment as a CCA and such career appointment directly follows a city carrier assistant appointment.  MOU Re: Article 12.1 – Probationary Period can be found in Appendix B of the 2016-2019 National Agreement.

CCA uniform allowance increases

CCAs are entitled to the same uniform allowances provided to career employees as set forth in Article 26 of the National Agreement.  In addition, CCAs who are converted to career status will receive the “newly eligible carrier” amount as well.  The national parties have also agreed to the MOU Re: City Carrier Assistant Uniforms Task Force.  The goal of the task force is to improve the CCA uniform program by addressing administrative flaws in the current system of delivering authorized uniforms and paying vendors.

MOU on signing overtime lists

Under M-01878 (May 20, 2016), NALC and USPS agree to continue to allow the installation head and branch president or their designees to mutually elect to develop a process that allows employees who transfer from another installation, or part-time flexibles and city carrier assistants (CCAs) converted to full-time status after the two-week period for signing the overtime desired lists, to place their names on either the overtime desired list or work assignment list. 

Compensability of time spent and costs incurred by CCAs when obtaining fingerprints for background investigation required for conversion to career status

Under M-01854 (Feb. 4, 2015), NALC and the Postal Service have settled national-level case Q11N-4Q-C 14278874 concerning the compensability of time spent and costs incurred by city carrier assistants (CCAs) when obtaining fingerprints for the background investigation required for conversion to career status by agreeing that reasonable and necessary time spent by CCAs obtaining fingerprints necessary for a background investigation under the subject circumstance is compensable time. Additionally, the Postal Service is responsible for any direct costs for fingerprinting.

MOU on CCAs being temporarily assigned to other post offices

NALC and the Postal Service have agreed on a memorandum of understanding, Re: City Carrier Assistants – Temporary Assignments to Other Post Offices (M-01827), that defines the process for temporarily assigning city carrier assistants (CCAs) to other post offices.

Questions and Answers—2011-2016 NALC-USPS National Agreement

This jointly-developed document (M-01870) provides the mutual understanding of the national parties on issues related to the 2011 USPS/NALC National Agreement. It is separated in two sections: the first concerning city carrier assistants (CCAs) and the second section addresses other contractual provisions. This document fully replaces earlier Questions and Answers, 2011 USPS/NALC National Agreement (M-01819 and M-01833). New questions and responses are identified by underscoring. This document may be updated if agreement is reached on additional matters concerning the collective-bargaining agreement.