Union administration

NALC national officers

NALC national officers

The National Association of Letter Carriers has 10 resident national officers, three national trustees and 15 national business agents who are elected to four-year terms. More information on the NBAs can be found here.

Every officer must be a letter carrier. Candidates are nominated for NALC office at every other biennial convention and are elected by NALC members using secret mail-in ballots. If a candidate is unopposed, the candidate is considered elected.

The officers have specific responsibilities as outlined in the NALC Constitution.

The president carries out NALC policies and has overall authority over the organization.

The executive vice president’s duties include overseeing collective bargaining, organizing and legislative activities. The executive vice president also stands in for the president if he or she cannot fulfill his or her duties until the next election.

The vice president’s duties include assisting the executive vice president and supervising the national business agents.

The secretary-treasurer keeps the records and accounts of the union and assists branch leaders with complying with their responsibilities.

The assistant secretary-treasurer serves with direct supervision of the president, performing duties assigned by the president. He or she serves as the secretary of the Executive Council when it is in session and serves as the secretary-treasurer in the absence of the sitting secretary-treasurer.

The director of city delivery handles issues related to mail delivery and how letter carriers do their jobs, including working with the Postal Service and developing and distributing training materials.

The director of safety and health works to assure that letter carriers are safe from the many hazards they may confront while doing their jobs. This includes advocating for safe Postal Service procedures and policies and educating and training carriers on how to protect their safety and health and that of their coworkers.

The director of retired members advocates for retiree benefits and assists and educates active and retired members on retirement issues.

The director of the health benefit plan administers the NALC Health Plan, a not-for-profit health insurance program founded by NALC that is open to letter carriers and other federal employees.

The director of life insurance administers the U.S. Letter Carriers Mutual Benefit Association, a not-for-profit insurance program founded by NALC that offers letter carriers life insurance and other insurance and financial benefits.

The Board of Trustees, composed of three trustees, oversee the financial affairs of the union, auditing its books, reporting on the audits and other financial information, and managing its property.

Resident National Officers

Fredric V. Rolando, President

Fredric V. Rolando

Fredric V. Rolando was re-elected president of the National Association of Letter Carriers in 2014 following national balloting held among the union’s active and retired members.

A member of Sarasota, FL Branch 2148, Rolando began his letter carrier career in 1978 in South Miami as a member of South Florida Branch 1071. He served the branch as a steward from 1979 until 1984, when he moved to Sarasota and soon became Branch 2148’s chief steward.

“I got active in the union because of the antagonistic way management treated letter carriers,” Rolando explained.

In 1988, he was elected president of Branch 2148 and held that post until 1999. From 1992 to 1999, Rolando also served as a part-time regional administrative assistant (RAA) for Atlanta Region 9, and he was director of education for the Florida State Association of Letter Carriers from 1993 to 1999. He was named a full-time RAA for Region 9 in 1999.

Rolando was first elected to national office by acclamation at the 2002 Philadelphia Convention as director of city delivery, having been appointed to that post in February 2002 by President Vincent R. Sombrotto to fill a vacancy.

As city delivery director, Rolando had an opportunity “to become familiar with many of the specific issues that affect letter carriers, both common and unique to different areas of the country,” he said. He took a leading role in preparing the union for “future city delivery issues, which will likely include transitions necessitated by changes in the Postal Service itself.”

Rolando’s election as NALC executive vice president by acclamation at the 2006 Las Vegas Convention was another affirmation by his fellow letter carriers of their confidence in his abilities as a leader on the Executive Council.

As executive vice president, Rolando focused on working with the USPS to restructure delivery routes of mail carriers in a manner that protected their contractual rights as employees while allowing the agency to have the flexibility to meet the financial challenges posed by changing communications technology and the economic crisis.

In July 2009, Rolando was sworn in as the 18th president of the National Association of Letter Carriers following the retirement of William H. Young. In 2010, Rolando was elected president by acclamation during the 67th Biennial Convention in Anaheim.

Rolando has a Bachelor of Science degree in criminology and psychology from Florida International University. He and his wife, Jolene, reside in Fredericksburg, VA, and they have two daughters and two sons.

Brian Renfroe, Executive Vice President

Brian RenfroeBrian Renfroe was appointed NALC executive vice president by NALC President Fredric Rolando to fill a vacancy, effective Dec. 5, 2016.

Renfroe is a second-generation letter carrier who began his career in 2004 in Hattiesburg, MS, where he joined NALC as a member of Hattiesburg Branch 938. Just two years later, Renfroe was elected vice president of Branch 938. He also served as shop steward until 2008, the year his branch elected him president.

“As the son of a letter carrier, I grew up learning about the issues letter carriers have faced over the years,” he said. “At a young age, I had a deep appreciation for the hard work and sacrifice of the men and women of our union and its positive impact on my father’s job and my family. I quickly got involved in my branch because I felt a responsibility to do all that I could to keep moving forward and improving the jobs and lives of letter carriers. I still feel that responsibility.”

In addition, Renfroe served as a local business agent and arbitration advocate for the NALC’s Memphis Region 8, which covers Mississippi, Alabama, Louisiana and Tennessee. Renfroe worked extensively on route adjustments in his home state and focused much of his time on training members at the branch, state, and regional levels.

In 2011, the Mississippi State Association elected Renfroe its president. A few months later, President Rolando appointed Renfroe to work at NALC Headquarters in the Contract Administration Unit, where he focused on city delivery issues. In 2013, Rolando appointed Renfroe as a special assistant to the president.

Renfroe was elected NALC director of city delivery in 2014 by acclamation during the union’s 69th Biennial Convention in Philadelphia. NALC President Fredric Rolando had appointed Renfroe to that position earlier in the year to fill a vacancy.

Renfroe is a graduate of the NALC Leadership Academy, having attended Class 6 in 2008.

Lew Drass, Vice President

Lew Drass

Lew Drass was elected national vice president in 2014 following national balloting held among the union’s active and retired members. He was first appointed to that position earlier in the year by NALC President Fredric Rolando to fill a vacancy, another milestone in a steady history of union service.

In 1977, Drass began his postal career as a clerk in Riverdale, MD. He transferred to the letter carrier craft in 1981 and joined the NALC’s Lanham, MD Branch 4819. Two years later, Drass became a shop steward, and served Lanham letter carriers in that position until 1989. That year, he transferred to Huntsville, AL, and moved his membership to Huntsville Branch 462.

In Huntsville, Drass quickly made his presence known, serving as assistant newsletter editor and Muscular Dystrophy Association coordinator from 1990 through 1992.

In 1993, Drass became Branch 462 president and chief shop steward, jobs he held until his first election as Memphis Region 8 national business agent (NBA) in 2002. Along the way, he also served as an Employee Involvement facilitator (1995-1996) and, starting in 1997, as a local business agent. He was re-elected Region 8 NBA by acclamation at the 2006 Las Vegas convention.

Before his first election to national office, Drass was director of education for the Alabama State Association of Letter Carriers from 1995 to 1997, its vice president from 1997 to 2001, and its president from 2001 to 2002. He has also served as an arbitration advocate since 1997.

In 2010, Drass was elected national director of city delivery by the 67th Biennial Convention in Anaheim.

Drass explained that he became so active in the union because “I didn’t like seeing other letter carriers being picked on by management.”

One of his goals as NALC vice president—“besides world peace,” he says with a laugh, “is to make our grievance procedure work better than it already does and to provide more tools to every shop steward in the country—to help them provide the best possible representation to every letter carrier.”

Nicole Rhine, Secretary-Treasurer

Nicole Rhine

Nicole R. Rhine was elected NALC secretary-treasurer by acclamation in 2014 during the union’s 69th Biennial NALC Convention in Philadelphia.

Rhine, a member of Lincoln, NE Branch 8, became a member of the NALC as soon as she joined the letter carrier craft, attending branch meetings and state conventions regularly.

“I couldn’t wait to become a member of the union,” she said. “I learned at an early age what unions stood for and could accomplish because my mother worked at a packing plant and belonged.”

At the branch level, Rhine served stints as assistant steward and steward. She was elected branch secretary in 1998, a role she held until her election as branch president in 2004. For three years starting in 1998, Rhine was also the Nebraska State Association of Letter Carriers’ legislative representative, until her election as state association president in 2001.

Rhine was a St. Louis Region 5 arbitration advocate from 1999 to 2006. In 2006, she was appointed as a regional administrative assistant (RAA) by NALC President William H. Young to fill a vacancy. Then, in 2009, NALC President Fredric V. Rolando appointed her national assistant secretary-treasurer to fill a vacancy. That appointment was affirmed in 2010 when Rhine was elected assistant secretary-treasurer in 2010 during the 67th Biennial Convention in Anaheim.

“It was my desire to educate letter carriers of their rights and to defend them when those rights were violated that inspired me to assume my other union roles over the years,” she said. “I am excited about the opportunity to serve the membership as a whole after being able to do so previously at the local, state and regional level.”

Rhine holds a journalism degree from the University of Kansas.

Judith R. (Judy) Willoughby, Assistant Secretary-Treasurer

Judy Willoughby

Judy Willoughby was elected NALC Assistant Secretary-Treasurer in 2014 following national balloting held among the union’s active and retired members.

Willoughby said she got involved in the union soon after she started her postal career in 1980 “because I saw management routinely violate the contract and abuse letter carriers,” something that inspired her to serve as a shop steward for West Coast Florida Branch 1477 from 1981 to 1983. She continued to serve as a steward when she transferred to Tallahassee, FL, in 1984 and moved her membership to Tallahassee Branch 1172.

“I felt the only way to stop management was to become educated and develop the skills to help all letter carriers and protect the collective-bargaining agreement the union had fought so hard to achieve,” she said.

Willoughby later served Branch 1172 as trustee and vice president. She then held the position as branch president for almost 12 years, up until NALC President Vincent R. Sombrotto appointed her an Atlanta Region 9 regional administrative assistant (RAA) in 2000. She had also been a Florida State Association of Letter Carriers executive board member for District 5 as well as FSALC director of education.

In the Sunshine State, Willoughby served in several appointed NALC positions in the North Florida District (now called the Gulf-Atlantic District), including as an Employee Involvement facilitator, as a member of the local joint steering committee, on the joint route inspection team, and as Delivery Point Sequence coordinator. In addition, she has been an arbitration advocate since 1988, and she served as a local business agent for many years.

In 2004, Willoughby became the NALC’s first female national business agent (NBA) when NALC President William H. Young appointed her as Region 9 NBA to fill a vacancy. She was elected to that position by acclamation at the 2006 Las Vegas Convention and again at the 2010 Anaheim Convention.

As assistant secretary-treasurer, one of Willoughby’s many goals will be to focus on continuing education to assist branch and state officers in their administrative operations and duties. “In addition, increased communication and transparency should be a high priority at every level of the NALC,” she said. “I look forward to working with all members.”

An Army veteran, Willoughby holds two associate’s degrees from St. Petersburg Junior College and also attended the University of South Florida. She and her husband, Ken, are the parents of an adult son, Jeff.

Christopher Jackson, Director of City Delivery

Christopher Jackson was appointed director of city delivery in 2017 by NALC President Fredric Rolando to fill a vacancy.

Jackson originally began his career with the U.S. Postal Service as an LSM clerk in 1981. He became a letter carrier in 1982 in Downey, CA, later transferring to Riverside where, under the guidance of Garden Grove, CA Branch 1100 officer Manuel L. Peralta Jr. (then a full-time officer), the inception of his career defending letter carriers took place when he became a shop steward in the Riverside Rubidoux Station.

“I would like to personally thank Manuel L. Peralta Jr. for the everlasting impression he left on me during the shop steward training class,” Jackson said. “There, Manny said, ‘Always remember we are here to represent letter carriers and to enforce the National Agreement, which our national officers have bargained for us.’”

Jackson’s representative role for the NALC dates back over several decades, having served under the direct guidance and leadership of letter carrier activists such as Jordan Brown, Art Turner and Charlie Miller. Jackson’s high-level skill sets and expertise helped further his career, allowing him to serve as an NALC Joint Route Inspection Team co-leader from 1993 through 2000 for San Diego District North, where he concurrently served on the Employee Involvement Local Joint Steering Committee and as the NALC’s DPS coordinator. At the same time, he was also an area steward, through 2001.

His being well-versed in contract language led him into arbitration advocacy by 1999. By the close of 2001, he was serving Branch 1100 as a full-time officer, holding the office of vice president through 2005. At that time, he was appointed to the position of regional administrative assistant (RAA) for San Francisco Region 1, until his election a national business agent for Region 1 by acclamation at the National Convention in Anaheim in 2010. He was re-elected to that post by acclamation in 2014 during the 69th Biennial NALC Convention in Philadelphia.

Jackson, having received both Intervention and OWCP training after his acceptance of the RAA position, has held instrumental roles during eras of change for the Postal Service, including direct oversight of the various route inspection processes, where he served as NALC regional team leader for Region 1.

Speaking about adaptation to the changing climate of the USPS and NALC, Jackson said, “I believe we have the tools and guidance through leadership, not only to recover ourselves from economic woes, but to expand on tomorrow’s horizon.

“We, as leaders of the NALC, must continue to bring in new talents to teach and educate them,” he said, “to represent all letter carriers, to enforce the National Agreement and to be ready to step in as leaders of this great union.”

Jackson is the proud father of two Cal State Fresno students—Krystina and Emmanuel.

Manuel L. Peralta Jr., Director of Safety and Health

Manuel L. Peralta Jr.

Manuel L. Peralta Jr. was declared the NALC’s director of safety and health in 2014 by the union’s national election committee after the committee determined that a competing candidate’s nomination submitted during the union’s 69th Biennial Convention in Philadelphia had not met the requirements for certification under the terms of the NALC Constitution. Peralta had first been elected director in 2010 during the 67th Biennial Convention in Anaheim.

Peralta was hired as a letter carrier in 1979 at the Brookhurst Station in Anaheim, CA, and he quickly joined Garden Grove Branch 1100. In 1980, he was trained and appointed as a shop steward, later moving to become a branch trustee. Peralta also served, until 1990, as an equal employment opportunity (EEO) representative, handling complaints through all steps including formal hearings before EEO Commission.

“I was inspired to become a union activist by a neighbor named Jim Linton, who was a truck driver and member of the Teamsters,” Peralta said. “Jim had talked to me about unions and their value in our society since I was an 8-year-old. He helped me get my first union job before I came to the Postal Service, and it was because of his influence on me that I joined the NALC the moment that I was able to do so.”

In 1984, San Francisco Region 1 National Business Agent (NBA) Brian Farris began assigning Peralta to present grievances before arbitrators; Peralta continues to serve as an arbitration advocate.

In 1985, Peralta became Branch 1100 vice president; four years later, he became executive vice president. During this period, he served as NALC co-chair of the Employee Involvement steering committee in Long Beach.

In 1990, NALC President Vincent R. Sombrotto appointed Peralta as a regional administrative assistant (RAA) for Region 1, which covers California, Nevada, Hawaii and Guam. Peralta was elected Region 1 NBA by acclamation during the 2006 National Convention in Las Vegas.

“From the beginning of my involvement with the NALC,” Peralta said, “I have worked to learn the contract, learn what our members need, to learn how to put a good grievance file together, to learn how to present grievances through the steps of our procedures and then to learn how to best present our cases in front of arbitrators. My hope through the years has been—and continues to be—to teach these skills to others and to inspire others to get hooked on representing our members like I was inspired by all my union mentors.”

Peralta attended the California State University at Fullerton. He has been married to his wife, Gina, for more than 38 years. “I could not have dedicated myself to the demands of representing the membership without her total support,” Peralta said. “She has raised my adult son Michael, my adult daughter Amy—and me.”

Ron Watson, Director of Retired Members

Ron Watson

Ron Watson was elected NALC director of retired members on Oct. 7, 2015, following a Dept. of Labor–supervised election conducted by mail. Watson has served as director since his appointment by NALC President Fredric Rolando to that role in 2013 to fill a vacancy.

Watson was president of Corvallis, OR Branch 1274 for more than 10 years, as well as a part-time regional administrative assistant (RAA) and a local business agent until 1999, when he became a full-time RAA in Region 2.

In April 2004, NALC President William Young named Watson as assistant to the president for compensation, a position he held until his retirement in December 2006.

Watson is an acknowledged expert on workers’ compensation issues, and has continued to work on these issues for NALC as the need has arisen, including in testimony before congressional committees.

Under Watson, the Retired Members Department has oversight of NALC’s Compensation Department.

Brian Hellman, Director, Health Benefit Plan

Brian Hellman

Brian Hellman was re-elected director of the National Association of Letter Carriers’ Health Benefit Plan by acclamation in 2014 during the 69th Biennial NALC Convention in Philadelphia.

Hellman, an Army veteran, began his postal career in January 1980 in New York City as a clerk; he became a city letter carrier in 1982 and joined New York City Branch 36. After seeing how aggressive managers badgered carriers, he got active in the NALC, taking on the job of shop steward at the FDR Station in 1985, a post he held until he became a New York Region 15 regional administrative assistant (RAA) in 1994. He also served Branch 36 as assistant health benefits/compensation representative from 1990 to 1992 and as the branch health benefits representative from 1992 to 1994. He took office as Region 15 national business agent (NBA) in 1998.

In 2002, President Vincent R. Sombrotto named Hellman director of life insurance to fill a vacancy. Hellman was subsequently elected to that position by acclamation during the 2002 Philadelphia convention, and he pushed the Mutual Benefit Association to develop new products consistent with good business practices.

President William H. Young appointed Hellman director of safety and health in January 2005 to fill a vacancy. During the National Convention in Las Vegas in 2006, he was elected to that position by acclamation. Hellman was first elected health benefits director in 2010 during the 67th Biennial Convention in Anaheim.

Hellman is the father of two boys and a girl.

Additional information on the NALC Health Benefit Plan insurance, which is available to federal and postal workers as part of the Federal Employees Health Benefit Program (FEHBP) can be found by connecting to the NALC Health Benefit Plan website.

Myra Warren, Director of Life Insurance

Myra Warren

Myra Warren was re-elected by acclamation during the 69th Biennial NALC Convention in Philadelphia to serve a third term as director of the union’s Mutual Benefit Association (MBA). She was appointed to this post in 2005 by President William H. Young to fill a vacancy.

Warren began carrying mail in Dallas and joined the NALC at orientation in 1981. “My passion has always been to help the helpless and defend the defenseless while continuing to educate myself so that I can share my knowledge with others,” Warren said. “The NALC has afforded me the opportunity to pursue my passion.”

As a member of Dallas Branch 132, she was a shop steward, a Step 2 designee, an equal employment opportunity (EEO) representative, an AFL-CIO delegate and an elected financial secretary. For six years, she served as local business agent specializing in Office of Workers’ Compensation Program (OWCP) issues, and she handled Family and Medical Leave Act (FMLA) cases. Warren also held several elected positions on Branch 132’s building committee and ultimately served as that committee’s president.

In 1996, NALC President Vincent R. Sombrotto appointed Warren regional administrative assistant (RAA) for Dallas Region 10, which covers Texas and New Mexico. In 2002, Sombrotto appointed Warren as NALC assistant secretary-treasurer to fill a vacancy. She was later elected by acclamation during the 2002 Philadelphia Convention to a full term as assistant secretary-treasurer.

Warren brings both a spirited commitment to serving the members and a determined sensibility to her duties. She also has a great interest in the legal system and holds a degree in paralegal studies.

Warren’s passion and belief in her work has been rewarding. “I am blessed with a zeal for educating and helping people,” she said. “It has been immensely satisfying to provide members with the tools necessary to defend, protect and cover themselves and their families. My goal is to continue steadfast in my responsibility as a union representative, and to inspire women and young members to take the initiative to seek out information through mentors, meetings, and so on. It’s equally important to encourage members to share their knowledge, to strengthen the letter carrier craft and the NALC for the future.”

Warren’s husband, David, is a fellow letter carrier from Tyler, TX Branch 493, who transferred to Baltimore Branch 176 in 2008. They have three adult children—Herbert, David and Tiffani—as well as three grandsons—Corey, Herbert II and Marquis.

Additional information on the NALC's Mutual Benefit Association insurance policies available to NALC members and policies available to NALC members' spouses, children and grandchildren can be found by connecting to the U.S. Letter Carriers Mutual Benefit Association homepage.

Board of Trustees

Lawrence D. Brown Jr., Chair

Lawrence D. Brown Jr.774 Valencia Street
Los Angeles, CA 90017

With more than 20 years of experience as a national trustee to rely on, Larry Brown continues his commitment “to serve the best interests of the letter carriers who have placed their confidence in me.”

Brown has served as president of the Los Angeles Branch 24 since 1989. In 2014, he was elected to a sixth term as a national trustee and is serving his fifth term as chairman of the three-member NALC Board of Trustees following national balloting held among the union’s active and retired members.

Brown began his union career as a shop steward at Highland Park Station in 1973 and served in that capacity right up until his election as Branch 24 president. He also was the branch’s Mutual Benefit Association representative from 1981 to 1989.

He credits his parents for his involvement in the labor movement. “Being raised by two parents involved in civic and church activities,” Brown said, “the union was a natural extension of the leadership qualities and organizational techniques I learned at home.”

A tireless community activist, Brown is vice president of the Los Angeles Federation of Labor and chairman of the Los Angeles Labor Community Services, AFL-CIO, and he sits on the advisory committee of the Los Angeles Trade Technical College.

Brown also plays a prominent personal and leadership role in political affairs as the NALC’s congressional district liaison for Rep. Maxine Waters (D-CA 35th) and as an active member of the Los Angeles County Democratic Central Committee.

Along with safeguarding members’ interests as a trustee, Brown says he also feels a duty to “always be working toward electing government representatives who best serve the needs of our membership.”

Brown’s wife, Carolyn, is also a letter carrier and a Branch 24 member. They have three daughters and a son.

Randall L. Keller

Randall L. Keller21 Sterling Lane
Bradford, MA 01835

Randy Keller was elected to a fifth term on the NALC Board of Trustees in 2014 following national balloting held among the union’s active and retired members. He continues to bring to his role a no-nonsense New England determination to keep the union strong so it can defend the membership and advance the cause of letter carriers.

For 20 years, Keller served as president of Massachusetts Northeast Merged Branch 25. He became a letter carrier in 1982, joined the NALC and got involved after “witnessing management’s disrespect and abuse of letter carriers,” he said.

A disabled veteran who was an active-duty Marine from 1964 through 1968, Keller served in Vietnam from 1965 through 1966 and eventually rose to the rank of sergeant. After joining the Postal Service, he became a shop steward in his home post office in Reading, MA, in 1984. He served Branch 25 as Mutual Benefit Association representative, Step 2 grievance designee, and branch executive board member before being elected branch president in 1990. He continues to serve as an arbitration advocate.

Under his leadership, Branch 25 has exercised its political muscle effectively in the congressional districts it covers, playing a critical role in nailing down House seats for good friends of letter carriers.

Keller has a bachelor’s degree in philosophy from Boston State College, with a minor in business administration, and he has an associate’s degree in business administration from Manatee Junior College.

“One of my goals as a trustee is to make sure that the union’s finances continue to grow through investments,” Keller said. “As a member of the NALC Executive Council, my goal is to improve the working conditions and benefits of all letter carriers.”

Keller has three adult children: two daughters, Jennifer and Joy, a son, Grant; and three granddaughters, Riley, Ashley and Audrey.

Mike Gill

Mike Gill18682 SW 93 Court
Cutler Bay, FL 33157

A 30-plus-year history of union leadership reached a new height for Mike Gill when he was first elected a national trustee by acclamation at the 2006 Las Vegas Convention. He was elected to a third term in that post in 2014 following national balloting held among the union’s active and retired members.

Gill, a veteran member of Miami’s South Florida Branch 1071, started his career with the Postal Service in 1973.

“As a second-generation letter carrier, I understood the importance of the NALC,” Gill said. “I saw the need to assist my fellow letter carriers because of the injustice that took place on the workroom floor,” particularly on behalf of carriers who were frustrated or exploited in their dealings with “unreasonable” postal managers.

In 1981, Gill was elected Branch 1071’s treasurer. Nine years later, the branch membership voted him in as executive vice president, and in 2002 he was elected branch president. The branch, one of NALC’s largest, is also one of the best organized in the nation.

As a national trustee, Gill has three main goals: to strive to improve the work life of letter carriers; to help make the NALC strong as it addresses the challenges it faces, from Congress to collective bargaining, from its political action fund to the e-Activist Network; and to educate the membership about the importance of staying involved in all of these areas.

Gill and his wife, Denise, are the parents of two adult children, Brett and Katie.