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Management Instruction Providing Communication Accommodations to Employees and Applicants Who Are Deaf or Hard of Hearing

This management instruction (MI) establishes the guidelines for implementing Postal Service policies and processes for providing certain types of reasonable accommodations, known as communication accommodations, to employees and applicants who are deaf or hard of hearing.

The Postal Service has responsibilities under the law and its collective-bargaining agreements to provide reasonable accommodations to employees and applicants who are deaf or hard of hearing. The major federal laws that apply are the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.