The NALC Retirement Department assists individual members and their survivors in obtaining retirement benefits. Here's how you can contact us.
Toll-free help |
1-800-424-5186 |
| Monday, Wednesday and Thursday |
10-noon and 2-4 p.m. EST |
Calling at other times
Members or survivors may call us anytime our office is open—Monday through Friday from 9:00 a.m. to 4:30 p.m. EST—at 202-393-4695.
Writing to us
Members or survivors may write us at NALC Headquarters, 100 Indiana Avenue, NW, Washington, DC 20001-2144.
Please read before you contact us:
Our Retirement Department does not have access to retirees' OPM retirement files, but we can provide general retirement, health and life insurance information and can act as a liaison between the retiree and OPM on matters pending with OPM.
Retirees who need specific information about their retirement benefits, such as amount of FEGLI coverage or want to make changes to their account such as a change in direct deposit information or change in the amount of tax withheld, must get in touch with OPM. See Contact OPM |
