City Delivery
The Letter Carrier Resource Guide
This guide was created to help all letter carriers in the daily situations they face. It includes sections on letter carrier work methods and reporting requirements. It also explains how to read TAC's employee everything reports, Form 1840 reverse,
and how to understand what time will not be credited to your route. Click here to download the guide (PDF 43MB).
NALC Route Protection Program—
Minor corrections made to chapters
Background information
NALC's Route Protection Program is a comprehensive educational publication explaining route examinations, route adjustments and "minor route adjustments."
A few minor corrections to the text of the three chapters were made, effective May 1, 2006. (See errata in the index of each chapter.) The corrections were printed and mailed to branches in an RPP mailing. They are also available for download below:
- Chapter One, Route Examination and the Letter Carrier is intended for letter carriers whose routes are scheduled for a formal six day count and inspection. It contains instructions on filling out the Form 1838-C Worksheet during the week of inspection, a brief outline of how management evaluates and adjusts routes, and advice on how to ensure that the results of the evaluation and adjustment are fair and accurate. Chapter 1 (pdf, 3.71 MB)
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Chapter Two, Route Examination and Adjustment for NALC Representatives provides in-depth information focusing on the adjustment process, and is intended primarily for NALC representatives who will assist and advise carriers through the inspection process. Chapter 2 (pdf, 1.81 MB)
- Chapter Three, The Minor Route Adjustment Process describes management's use and misuse of the minor adjustment provisions in Section 141 of the M-39 Handbook. Chapter 3 (pdf, 614 KB)
- The NALC Route Protection Program Pocket Handbook is a separate, pocket-sized booklet to be used by carriers as a quick and convenient reference during the week of count and inspection. NALC has mailed a copy of the Handbook to every letter carrier who is a member of NALC. The handbook it is intended for members only and is not available online.
NALC created the Route Protection Program after Postal Service management scuttled a joint labor-mangement task force that was exploring new methods for evaluating letter carrier routes.
Multiple days of inspection
January 10, 2011: The Memorandum of Understanding limiting management to inspecting a route on a 6-day count and inspection to no more than 3 days, and the selection of PS Form 3999 closest to the selected street time, has been extended to May 26, 2012. (M-01740)
A Guide for Using COR
This guide was created to take the mystery out of the workings of Carrier Optimal Routing(COR) when it is used to generate route adjustments. NALC representatives are encouraged to read this guide in advance of any proposed COR adjustments.
M-01766
Projections can not determine letter carriers’ workload.
In 2007, the NALC and USPS settled a national-level dispute over management's use of DOIS projections (M-01664) in determining a letter carrier's daily workload. In 2011, the parties further agreed that projections can not determine a letter carrier's daily workload when they settled a national-level dispute that arose for the Greater Indiana District's use of an "office efficiency tool." This settlement (M-01769) is applicable to any other tool/system/program currently being used or developed in the future to project office and/or street time.
Delivery Unit Optimization
M-01744 and M-01745
The NALC and USPS have reached agreement on two Memorandums of Understanding (MOUs) regarding the issue of Delivery Unit Optimization (DUO). Generally speaking, this is where all the letter carriers in an office are moved to a different Installation and the post office where they used to work stays open with window services.
M-01744 addresses resolving the differences where two or more Local Memorandums of Understanding (LMOU) are involved as well as what happens in the event USPS changes its mind somewhere down the road and decides to move the letter carriers back to the original installation.
M-01745 addresses several issues involved when a Delivery Unit Optimization (DUO) occurs, including who goes, notice period, seniority, hold-down assignments, higher-level assignments (Article 25), and previously approved annual leave. It must be noted that these MOU's do not apply in situations where there are already clear contractual provisions that govern the movement of letter carriers and consolidation of post offices. This point is outlined in both MOUs.
Postal Record articles
The Director of City Delivery writes a column in NALC's monthly magazine, The Postal Record, that covers a wide range of issues.These informative articles can be viewed using Adobe Reader. Click here for instructions for obtaining the free Adobe Reader and for viewing and downloading the files.
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